Your information
The short version: we collect what we need to get a parcel to you, we share it only with the companies that make and carry it, and we never sell it. The longer version is below.
What lands with us
When you order, we collect your name, email address, shipping address and the details of what you bought. If you sign up for emails, we collect your email address. Our site and its host also record standard technical data such as your IP address, browser and pages viewed.
We never see your card number. Payments are processed by our payment provider. Card details go to them, not to us, and we do not store them.
What it is for
Who else sees it
Only the companies needed to get your order to you:
We do not sell your personal information, and we do not share it with anyone for their own marketing.
Only if you asked
We only send marketing to people who opted in. Every marketing email has an unsubscribe link, and unsubscribing takes effect immediately. Order and delivery emails are not marketing and are sent for every order.
The technical bit
This site uses cookies to keep your cart working, keep you logged in, and understand how the site is used. You can block cookies in your browser, but parts of the store may stop working.
How long
Order records are kept as long as we need them for tax, accounting and support, generally seven years. Marketing contacts are kept until you unsubscribe.
What you can ask for
You can ask us to show you the personal information we hold about you, correct it, or delete it. Email Santana@whatsthedirt.org and we will respond within 30 days. If you are in the UK or EU, you also have the right to complain to your data protection authority.
Under 13
This store is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has given us personal information, email us and we will delete it.
If you sign in to leave a theory
You can read the zine and the theories board without an account. To post a theory or a comment, you give us an email address and pick a display name. We email you a one time sign in link, so we never ask for or store a password.
Your display name and your approved theories and comments are public. That is the point of them. Your email address is not, and we do not sell it, rent it, or add it to a mailing list without asking you separately.
A link you paste into a post is stored as text and shown to other readers. If it is a YouTube link we show the thumbnail YouTube publishes for that video, which means your browser asks YouTube for that image. We do not load any other outside image or script from a posted link.
Accounts, theories and comments are stored for us by Supabase on servers in the United States. Email Santana@whatsthedirt.org to delete your account and everything you have posted, and we will do it.
Last updated 31 August 2026